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Food Service Supervisor

2 months ago

Medicine Hat, Alberta, Canada McDonalds Restaurants Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at McDonald's Restaurants. As a key member of our restaurant operations team, you will be responsible for ensuring the highest level of customer satisfaction and quality food service.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Quality Control: Establish methods to meet work schedules, train staff in job duties, sanitation, and safety procedures, and ensure that food and service meet quality control standards.
  • Inventory Management: Maintain records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
  • Customer Service: Ensure that all customers receive excellent service, and that their needs are met in a timely and efficient manner.
  • Communication: Communicate effectively with staff, management, and customers, and maintain a positive and professional attitude at all times.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a food service environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong commitment to customer satisfaction.
Work Environment

This is a permanent, full-time position, working 35 to 44 hours per week. The work environment is fast-paced and physically demanding, requiring the ability to stand for extended periods and walk frequently.