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IT Infrastructure Manager

2 months ago


Ottawa, Ontario, Canada ApTask Full time
Job Summary

We are seeking an experienced IT Infrastructure Manager to join our team at ApTask. As a key member of our IT department, you will be responsible for managing and maintaining our IT infrastructure, ensuring seamless operations and high levels of service delivery.

Key Responsibilities
  • IT Infrastructure Management: Oversee the planning, implementation, and maintenance of our IT infrastructure, including hardware, software, and network systems.
  • Technical Leadership: Provide technical guidance and support to our IT team, ensuring that they have the necessary skills and knowledge to perform their duties effectively.
  • Problem Resolution: Troubleshoot and resolve IT-related issues in a timely and efficient manner, minimizing downtime and ensuring business continuity.
  • Project Management: Manage multiple IT projects simultaneously, ensuring that they are completed on time, within budget, and to the required quality standards.
  • Inventory Management: Oversee the management of our IT inventory, ensuring that all assets are properly tracked, maintained, and disposed of as needed.
  • Documentation: Develop and maintain accurate and up-to-date documentation of our IT processes, procedures, and systems.
Requirements
  • Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience: Minimum 7-9 years of experience in IT infrastructure management, with a strong background in Windows 10, Windows 11, Group Policies, Security Compliance, Intune, SCCM/Microsoft Defender.
  • Skills: Strong business communication skills, attention to detail, ability to handle multiple priorities, and experience working in a fast-paced environment.
  • Language: Fluency in English and French is required.
What We Offer

As an IT Infrastructure Manager at ApTask, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our organization.