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Manager of Reservations and Core Services

3 months ago


Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

Join the esteemed Four Seasons Hotels and Resorts as the Manager of Reservations and Core Services

Become part of a vibrant team committed to delivering exceptional service and genuine experiences.

Position Overview:

  • Oversee daily operations while maintaining departmental excellence
  • Facilitate group reservations and address guest inquiries
  • Lead departmental meetings and provide updates
  • Project occupancy rates and revenue forecasts
  • Mentor and evaluate team members
  • Ensure adherence to conduct and grooming policies
  • Manage emergency protocols
  • Supervise In-Room Dining and Housekeeping teams

Qualifications:

  • At least 2 years of experience in a leadership position
  • Degree in Hospitality or Business is advantageous
  • Proficient in English communication
  • Strong attention to detail and adept problem-solving abilities

Benefits:

- Competitive salary and comprehensive benefits package

Opportunities for training and professional development

Complimentary stays at Four Seasons properties

Employee meals and laundry services

Health, dental, and sick leave coverage

Work Schedule:

Flexible hours, including mornings, evenings, and weekends

About Four Seasons Hotels and Resorts:

We are an equal opportunity employer dedicated to fostering diversity.