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Department Head

2 months ago

Winnipeg, Manitoba, Canada Stricker Food Market Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Stricker Food Market. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision
    • Direct and manage a team of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
    • Conduct regular performance reviews and provide constructive feedback to improve employee skills and productivity.
  • Store Operations
    • Establish and maintain a clean, safe, and organized store environment, adhering to company standards and regulations.
    • Manage store inventory, including receiving, stocking, and rotating merchandise.
    • Monitor and control store expenses, ensuring efficient use of resources and minimizing waste.
  • Customer Service
    • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
    • Develop and implement strategies to increase customer loyalty and drive sales growth.
  • Performance Metrics
    • Monitor and analyze sales data, identifying trends and opportunities for improvement.
    • Develop and implement plans to increase sales and improve customer satisfaction.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 to less than 7 months of experience in a retail management role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Strong problem-solving and analytical skills
    • Ability to multitask and manage multiple priorities
Work Conditions and Physical Capabilities
  • Work Environment
    • Fast-paced retail environment with frequent customer interactions
  • Physical Demands
    • Ability to stand for long periods, lift up to 25 pounds, and move quickly in a fast-paced environment
Personal Suitability
  • Personal Qualities
    • Accurate and organized with a strong attention to detail
    • Ability to work effectively in a team environment
    • Strong communication and interpersonal skills
  • Work Term
    • Permanent full-time position
  • Work Language
    • English
  • Hours
    • 35 hours per week