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Senior Administrative Agent
4 weeks ago
Join the National Bank's Commercial sector as a Senior Administrative Agent and work alongside senior account managers to ensure the highest level of customer satisfaction. This role involves handling diverse and complex financing structures, allowing you to utilize your knowledge of commercial credit and exercise leadership with internal and external partners.
Key Responsibilities:- Provide unparalleled customer support through exceptional customer care.
- Perform various banking operations, including setting up and indexing complex financing structures.
- Support colleagues in resolving non-standard files requiring in-depth knowledge of financial products and services.
- Ensure rigorous control of routine activities and prioritize tasks effectively.
- Monitor pricing, renewals, and banking reports in compliance with deadlines.
- Collect, compile, and verify accuracy of financial data.
- Establish and maintain effective communications with stakeholders involved in files.
- Understand and promote the Bank's products to optimize customer satisfaction and loyalty.
- Optimize and document operational procedures.
As a member of the Commercial & Private Management sector, you will be part of a large team of around twenty colleagues and report to the Manager Administrative Support. Our team excels in customer service, collaboration, and adaptability, with a spirit of excellence that drives us forward.
Requirements:- 3-year college diploma (DEC) or equivalent related to the sector of activity.
- 4 years of experience in a related field.
- Good knowledge of business products and services.
- Experience with syndication files is an asset.
- Strong ability to manage disagreements, share expertise, and build strong relationships.
- Knowledge of commercial and legal credit.
- Proficiency in Word and Excel software.
In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to promote your wellbeing and that of your family, including health and wellness programs, flexible group insurance, a generous pension plan, and more.
About Us:We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives, and our core values of partnership, agility, and empowerment inspire us. We want to offer an accessible, barrier-free workplace to all employees and welcome all candidates who share our values.
