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Financial Solutions Advisor

3 months ago


Québec, Quebec, Canada Fairstone Full time

Join Fairstone Financial as a Financial Solutions Advisor.

Become part of Canada's foremost provider of responsible lending options dedicated to serving the financial needs of Canadians.

No prior experience is necessary, but a strong desire to learn is essential. If you are eager to grow, we are committed to investing in your future.

At Fairstone, we prioritize the development of our teams. We provide a comprehensive training program designed to support your professional growth and encourage you to build a rewarding career with us.

KEY REQUIREMENTS FOR SUCCESS:

A passion for customer interaction and community engagement is crucial. We seek individuals who are empathetic, approachable, and motivated to achieve.

OUR COMMITMENT TO EMPLOYEE WELL-BEING:
  • Professional Development: Receive paid coaching, access to eLearning courses (Fairstone University), and opportunities to enhance your customer service, sales, and leadership skills.
  • Employee Referral Program: Earn between $2000 to $5000 for successful referrals.
  • Employee Discounts: Enjoy savings on phone plans, gym memberships, and various retail offers.
  • Education Support: Up to $3000 available for educational pursuits.
  • Competitive Compensation: Base salary complemented by various incentives.
  • Rewards Program: Accumulate points for travel or merchandise.
  • Generous Vacation Policy: Three weeks of vacation plus six additional wellness days, alongside statutory holidays.
  • Pension Plan: Up to 6% contribution program, including a 3% company match.
  • Comprehensive Benefits: Tailored to meet your needs, including access to virtual healthcare.
  • Flexible Work Schedules: Opportunities for both full-time and part-time positions, ranging from 20 to 37.5 hours per week.
ROLE OVERVIEW:

As a Financial Solutions Advisor, you will assist customers and potential clients both over the phone and in person, ensuring a top-tier service experience. Your responsibilities will include:

  • Collecting loan information.
  • Promoting our loan and protection offerings.
  • Finalizing loans both virtually and face-to-face.
  • Following up on overdue customer accounts.
  • Managing cash controls, including payment processing.
  • Committing to your ongoing training and development to help us deliver an exceptional borrowing experience that fosters customer trust and loyalty.
WHAT WE LOOK FOR:

Must be authorized to work in Canada.

  • A high school diploma or equivalent is advantageous.
  • Excellent communication skills are essential.

PREREQUISITE: Maintain a positive and supportive attitude to contribute to a fulfilling work environment.

OUR PROUD ACHIEVEMENTS:

Recognized as one of Montreal's Top Employers 2024 by Canada's Top 100 Employers.

Note: If you have a preferred language for communication, please indicate whether you prefer French or English in your application.

Fairstone is an equal opportunity employer and will make reasonable accommodations for individuals with disabilities. We encourage applications from Aboriginals, visible minorities, and individuals with disabilities.

Employment Type: Full-time

Job Classification: Permanent