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Nanaimo, British Columbia, Canada Coast Bastion Hotel Full timeJob Title: Food and Beverage Service DirectorAbout the Role:We are seeking a highly skilled Food and Beverage Service Director to join our team at Coast Bastion Hotel. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our food and beverage services, ensuring exceptional customer experiences, and driving...
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Food and Beverage Service Director
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Food and Beverage Service Director
2 months ago
We are seeking a highly skilled and experienced Food and Beverage Service Manager to join our team at Coast Bastion Hotel. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our food and beverage services, ensuring exceptional customer experiences, and driving business growth.
Key Responsibilities- Leadership and Supervision
- Supervise and train a team of food and beverage staff to ensure excellent service delivery.
- Provide guidance and support to staff to help them develop their skills and knowledge.
- Operational Management
- Determine the type of services to be offered and implement operational procedures to ensure efficient and effective service delivery.
- Conduct performance reviews to assess staff performance and identify areas for improvement.
- Organize and maintain inventory to ensure that stock levels are adequate and that supplies are ordered in a timely manner.
- Customer Service
- Ensure that customers receive exceptional service and that their needs are met.
- Address customer complaints or concerns in a professional and courteous manner.
- Marketing and Promotion
- Participate in marketing plans and implementation to promote our food and beverage services.
- Health and Safety
- Ensure that health and safety regulations are followed at all times.
- Client Focus
- Efficient Interpersonal Skills
- Excellent Oral Communication
- Dental Plan
- Disability Benefits
- Health Care Plan
- Permanent Full-Time Position
- 30-40 Hours per Week
- Work Language: English
