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About Grainger Businesses
Grainger Businesses is a leading industrial distributor with operations primarily in North America, Japan, and the United Kingdom. We serve more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships.
Our Mission
We're dedicated to providing value for customers, fostering an engaging culture for team members, and driving strong financial results.
Job Summary
As a Learning & Development Consultant, you'll be responsible for designing, developing, and facilitating training programs that enhance team member performance and engagement.
Key Responsibilities
- Create and maintain engaging training materials (in-person, virtual, and eLearning) tailored to meet the needs of different learning audiences.
- Ensure all content aligns with business objectives and adult learning principles.
- Deliver comprehensive training programs for new and existing Customer Service team members, fostering an interactive and supportive learning environment.
- Collaborate with cross-functional teams and subject matter experts to ensure training content is accurate and relevant.
- Manage project timelines and resources effectively.
- Gather and analyze feedback to refine and improve training content and delivery.
- Stay updated on industry trends to integrate innovative ideas into training programs.
Requirements
- Fluency in both English and French (written and verbal).
- Post-secondary degree or diploma in business, adult learning/education, organizational development, or instructional design (or equivalent experience).
- 5+ years corporate facilitation experience in both classroom and virtual environments.
- Strong understanding of adult learning principles and instructional design.
- Experienced in performance management and coaching for improvement.
- Ability to manage multiple projects and collaborate with diverse stakeholder groups.
- Demonstrated experience with content development, delivery, maintenance, and learning program stabilization.
- Demonstrated project management experience and evidence of successfully leading training projects.
What We Offer
- Medical, dental, vision, and prescription drug coverage.
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province).
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial, and other concerns.
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future.
Equal Employment Opportunity
All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
