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Commercial Fitness Equipment Technician

3 months ago

Old Toronto, Ontario, Canada Equinox Fitness Club Full time
Fitness Equipment Repair Technician

OUR STORY

Equinox Group is a rapidly expanding collective of the world's most influential and unique lifestyle brands. We continuously seek innovative ways to enhance life and boldly develop the lifestyle brands and experiences that define it. Alongside Equinox, our other brands, Blink, Pure Yoga, SoulCycle, Equinox Hotels, and Equinox Media, are recognized for inspiring and motivating both members and employees to achieve their fullest potential.

OUR CODE

We are dedicated to high performance living and embody our philosophy by investing in our own health and fitness. We believe that everyone possesses untapped potential that requires a disruptive approach to unlock. We dream big and refuse to accept mediocrity. We sweat the details and strive for 110% commitment to help each other deliver the Equinox experience, enabling our members to achieve outstanding results. We are obsessed with innovation, staying ahead of trends in fashion, culture, and consumer behavior. We are not just a company; we are a community committed to each other's success, valuing humility and a team-oriented approach at every level.

If you are a high-performing individual with a passion for excellence and inspiring others, we look forward to discussing career opportunities with you.

Job Overview

Equinox is seeking dedicated Fitness Equipment Service Technicians who are self-motivated, responsible, punctual, organized, and possess excellent communication skills. The technician will provide exceptional support to our clubs by repairing, maintaining, and servicing commercial fitness equipment. This role reports to the Manager of Fitness Equipment Repair.

Key Responsibilities:

  • Extensive knowledge to perform general fitness equipment repairs, including treadmill belt replacements, small drive motors, understanding voltage readings on all components, replacing equipment consoles, and performing stationary bike calibrations.
  • Strong electronic and mechanical troubleshooting skills are essential.
  • Experience with electronic boards is required.
  • Conduct all troubleshooting and diagnostics of fitness equipment.
  • Communicate effectively and professionally with General Managers, Assistant General Managers, Maintenance Managers, and all club staff.
  • Manage parts inventory efficiently.
  • Utilize all tools, equipment, and materials necessary for repairs.
  • Work within a designated geographical area and accept assigned repair tickets.
  • Perform additional duties as assigned.
  • Ensure equipment is functioning properly before leaving the club and communicate any challenges clearly.
  • Adopt a no-excuses approach to restoring equipment to full operation.
  • Take responsibility for actions and outcomes.
  • Possess excellent computer skills, including experience with Service Channel and Microsoft Outlook.
  • Must have personal mechanics tools; some specialty tools will be provided.

Time Management:

  • Maintain a flexible schedule, with availability for nights and weekends.
  • Manage a daily routine of service calls and perform repairs and emergencies as needed.
  • Effectively manage timelines and meet deadlines.
  • Travel to various locations as directed.
  • Perform overtime as required.

Administrative Duties:

  • Complete reports and paperwork as necessary to fulfill daily job tasks.
  • Maintain inventory levels and adhere to the assigned fitness equipment repair budget.
  • Present a professional appearance at all times in accordance with Equinox standards.
  • Demonstrate attention to detail and comply with assigned performance protocols.
  • Provide detailed feedback to the Fitness Equipment Repair Manager regarding any challenges encountered in the field.
  • Seek and utilize feedback for continuous improvement.
  • Actively contribute to team goals and cost-saving initiatives.

Qualifications:

  • Minimum of 1-2 years of experience as a fitness equipment repair technician in the health club, hotel, or hospitality industry.
  • Experience working as part of a team in an environment focused on achieving departmental goals.
  • Strong problem-solving and analytical abilities.
  • Ability to lift, slide, or move up to 100 pounds and bend frequently.
  • Proven track record of meeting and exceeding customer service expectations.
  • Must have reliable transportation.

Pay Transparency: Minimum $60K - Maximum $65K

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

  • Competitive salary, benefits, and industry-leading commission opportunities for club employees.
  • Complimentary club membership.
  • Perks and incentives on our products and services, including Personal Training, Pilates, Spa, and Shop.

This job description is intended to outline the general requirements for the position. It is not a comprehensive statement of duties, responsibilities, or requirements. Additional duties may be assigned as necessary to ensure the proper operation of the department.

Equinox is an equal opportunity employer. All information will be kept confidential according to EEO guidelines. Must have the legal right to work in the United States.