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Senior Accounts Payable and Billing Manager

2 months ago

Barrie, Ontario, Canada CloudMD Software & Services Inc - CAN Full time
Job Summary

We are seeking a highly skilled and experienced Team Lead, Accounts Payable and Billing Operations to join our team at CloudMD Software & Services Inc - CAN. This is a fixed-term contract role for 9-12 months.

About Us

CloudMD is a leading provider of healthcare technology and services, dedicated to delivering innovative solutions that improve patient outcomes and enhance the healthcare experience. Our team is passionate about making a positive impact in the lives of millions of people through our digital and enterprise health solutions.

Job Description

The Team Lead, Accounts Payable and Billing Operations will be responsible for overseeing all aspects of our accounts payable and billing functions. Reporting directly to the Controller, this role involves managing a team of Accounts Payable and Billing Specialists and ensuring that all financial transactions are processed efficiently, accurately, and in compliance with company policies and regulatory requirements.

Key Responsibilities:
  • Team Leadership & Development:
    • Lead, manage, and mentor a team of Accounts Payable and Billing Specialists, providing guidance and support to ensure their professional development and high performance.
    • Conduct regular team meetings to discuss performance, set goals, and provide training on new processes or systems.
    • Foster a collaborative, inclusive, and high-performance culture within the team, encouraging open communication and continuous improvement.
    • Develop and implement performance metrics and KPIs to monitor the team's productivity and accuracy, ensuring alignment with the company's financial objectives.
  • Accounts Payable Management:
    • Oversee the end-to-end accounts payable process, including the timely and accurate processing of vendor invoices, expense reports, and payment runs.
    • Ensure that all vendor payments are made in accordance with payment terms, and manage cash flow by scheduling payments strategically.
    • Resolve any discrepancies related to invoices or payments, working closely with vendors and internal stakeholders to ensure timely resolution.
    • Maintain the vendor master file, ensuring accuracy and up-to-date information for all vendor accounts.
    • Implement and maintain internal controls to prevent fraud and ensure compliance with company policies and regulatory requirements.
  • Billing & Invoicing Oversight:
    • Manage the entire billing cycle, from generating and sending invoices to clients to tracking payments and reconciling accounts.
    • Work closely with the Client Services team to ensure that all billable services are accurately captured and invoiced on time.
    • Handle complex billing inquiries and disputes, providing clear explanations and working towards a resolution that maintains client satisfaction.
    • Ensure that all invoices are compliant with client contracts and regulatory requirements, maintaining accurate and complete billing records.
  • Financial Reporting & Analysis:
    • Prepare monthly, quarterly, and annual reports on accounts payable and billing, providing detailed insights into the financial performance of these functions.
    • Analyze trends in payment processing and billing accuracy efficiency, identifying areas for improvement and implementing corrective actions.
    • Work closely with the Controller to develop and monitor departmental budgets, ensuring that financial targets are met.
    • Assist in the preparation of financial statements, audits, and other financial reporting requirements.
  • Process Improvement & Compliance:
    • Continuously assess and improve the efficiency and accuracy of accounts payable, billing, and collections processes, leveraging automation and best practices.
    • Develop and implement standard operating procedures (SOPs) for all financial processes, ensuring consistency and compliance across the department.
    • Stay up-to-date with relevant accounting standards, tax regulations, and industry best practices, ensuring that the company remains compliant with all legal and regulatory requirements.
    • Lead or participate in cross-functional projects aimed at enhancing financial operations and improving overall business performance.
  • Cross-Departmental Collaboration:
    • Work closely with the Finance, Commercial (Account Management) and Operations to ensure alignment on financial processes and objectives.
    • Act as a key point of contact for internal stakeholders on matters related to accounts payable and billing.
    • Provide financial insights and support to other departments, assisting in decision-making and strategic planning.
Qualifications:
  • Education: Bachelor's degree in Accounting, Finance, or a related field is required. A professional accounting designation (CPA, CA, CGA, CMA) is preferred.
  • Experience: A minimum of 7 years of experience in accounting or finance, with at least 3 years in a supervisory or team lead role within accounts payable, billing, or accounts receivable.
  • Technical Skills: Strong proficiency in accounting software (e.g., QuickBooks, SAP, Oracle) and advanced skills in Microsoft Excel (e.g., pivot tables, VLOOKUP, data analysis).
  • Leadership Abilities: Proven leadership skills, with experience managing and developing a high-performing team. Strong ability to motivate and mentor team members.
  • Analytical Skills: Excellent analytical and problem-solving skills, with the ability to interpret complex financial data and provide actionable insights.
  • Communication Skills: Outstanding verbal and written communication skills, with the ability to effectively communicate financial information to both financial and non-financial stakeholders.
  • Attention to Detail: High level of accuracy and attention to detail, particularly in financial reporting and analysis.
  • Time Management: Strong organizational skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Ethics & Integrity: A commitment to maintaining the highest standards of ethical behavior and confidentiality.