Senior Technical Project Implementation Specialist

4 weeks ago

Mississauga, Ontario, Canada Element Fleet Management Full time
Unlock Your Potential at Element Fleet Management

At Element Fleet Management, we're redefining the fleet management industry to be people-first, then business. We're looking for a skilled Sr. Technical Project Implementation Specialist to join our team and make a difference in the lives of others every day.

About the Role

We're seeking a highly motivated and experienced professional to lead and facilitate the onboarding process for our safety and risk management platforms. As a Sr. Technical Project Implementation Specialist, you'll be responsible for ensuring custom client requirements are met, and the technical portion of the client implementation is delivered on time and to quality standards.

Key Responsibilities

  • Lead and facilitate the onboarding process for safety and risk management platforms
  • Ensure custom client requirements are met and the technical portion of the client implementation is delivered on time and to quality standards
  • Oversee the building and testing process in coordination with IT resources
  • Act as the technical SME for client onboarding, including knowledge of web applications and technical architecture
  • Facilitate collection of all requirements from the business implementation team and coordinate with them as needed
  • Understand and mitigate risks and problems before they cause schedule slip
  • Assess potential risks and develop resolutions to meet productivity, quality, and customer-satisfaction goals and objectives
  • Work in partnership with the New Business Implementation team to develop and track relevant Quality Assurance metrics and reports
  • Set and manage stakeholder expectations as it relates to timetables and ensure adherence to established timelines
  • Produce ad hoc data analysis and reports to provide actionable insights to help facilitate business decisions

Requirements

  • Bachelor's Degree in a related field or 3 years equivalent work experience
  • Business Analyst experience required
  • Project Management Professional (PMP) a plus
  • Technical background with SQL, stored procedures, and relational database concepts - MS SQL Server preferred, but not required
  • Experience leading small to medium IT projects or sub-teams and knowledge of IT project management
  • Excellent planning, organizational, and time management skills
  • Strong verbal/written communication skills, including an ability to effectively communicate with both business and technical teams
  • Exceptional analytical and conceptual thinking skills
  • Proven data presentation skills to a business audience
  • Continuous Improvement mindset
  • Good working knowledge of Microsoft Office suite
  • Ability to speak and write in English

What's in it for You

At Element Fleet Management, we offer a culture of innovation, empowerment, decision-making, and accountability. Our comprehensive health and welfare benefits serve the needs of you and your family and foster a culture of wellness. We also offer additional benefits and amenities, including paid time-off programs and a hybrid work environment for most positions.

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status, or any other legally-protected factors.

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