Senior Technical Project Implementation Specialist

1 month ago

Mississauga, Ontario, Canada CEI Fleet Collision and Safety Full time
About the Role

We are seeking a highly skilled Sr. Technical Project Implementation Specialist to join our team at CEI Fleet Collision and Safety. As a key member of our implementation team, you will be responsible for the technical management of IT deliverables for new client onboarding.

Key Responsibilities
  • Lead and facilitate the onboarding process for technical builds of safety/risk and accident management platforms.
  • Ensure custom client requirements are met and technical onboarding is delivered on time and to quality standards.
  • Oversee the building and testing process in coordination with IT resources.
  • Act as the technical SME for client onboarding, including knowledge of web applications and technical architecture.
  • Facilitate collection of requirements from the business implementation team and coordinate with them as needed.
  • Understand and mitigate risks and problems before they cause schedule slip.
  • Assess potential risks and develop resolutions to meet productivity, quality, and customer-satisfaction goals.
  • Work in partnership with the New Business Implementation team to develop and track Quality Assurance metrics.
  • Set and manage stakeholder expectations for timetables and ensure adherence to established timelines.
  • Produce ad hoc data analysis and reports to provide actionable insights for business decisions.
Requirements
  • Bachelor's Degree in a related field or 3 years equivalent work experience.
  • Business Analyst experience required.
  • Project Management Professional (PMP) a plus.
  • Technical background with SQL, stored procedures, and relational database concepts.
  • Experience leading small to medium IT projects or sub-teams and knowledge of IT project management.
  • Excellent planning, organizational, and time management skills.
  • Strong verbal/written communication skills, including an ability to effectively communicate with both business and technical teams.
  • Exceptional analytical and conceptual thinking skills.
What We Offer

We offer a culture of innovation, empowerment, decision-making, and accountability. Our comprehensive health and welfare benefits serve the needs of you and your family and foster a culture of wellness. Additional benefits and amenities include paid time-off programs and a hybrid work environment for most positions.

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