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Client Service Representative
2 months ago
Medicentres Canada Inc is seeking a highly organized and detail-oriented Client Service Representative to join our team. As a key member of our Call Centre, you will be responsible for providing exceptional customer service, managing appointments, and ensuring seamless administrative support across all departments.
Key Responsibilities:- Provide administrative support, including mail management, cheque deposit preparation, and delivery/pick-up tasks.
- Work collaboratively with the team to provide ongoing support, training, and coverage of other positions as needed.
- Assist with projects, including document preparation, marketing materials, and promotional pieces.
- Process medical documents during the e-filing procedure.
- Greet and check-in clients for appointments, ensuring a positive experience.
- Ensure the front area is presentable at all times.
- Successful completion of a business administration or medical administration certificate is considered an asset.
- Demonstrate a typing speed of at least 45 wpm.
- Previous experience working in a Call Centre or customer service-related employment is considered an asset.
- Professional demeanor over the phone and in person.
- Attention to accuracy, completeness, and timeliness in tasks.
- Ability to adapt to changing priorities and circumstances.
- High level of focus on client service, setting priorities based on client needs.
We appreciate your interest in working with us. Only those applicants selected for interviews will be contacted.
