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Client Service Representative

4 weeks ago

Saskatoon, Saskatchewan, Canada Medicentres Canada Inc Full time
Job Title: Client Service Representative

Job Summary:
We are seeking a highly organized and detail-oriented Client Service Representative to join our team at Medicentres Canada Inc. As a Client Service Representative, you will be responsible for providing exceptional customer service to our clients, answering phone calls, responding to emails, and performing administrative tasks.

Key Responsibilities:

  • Provide administrative support to the team, including data entry, filing, and record-keeping.
  • Answer phone calls and respond to emails in a timely and professional manner.
  • Book appointments and complete all accompanying documentation.
  • Process medical documents during the e-filing procedure.
  • Assist with projects, including document preparation and marketing materials.
  • Work collaboratively with the team to achieve optimal results.


Requirements:

  • Successful completion of a business administration or medical administration certificate is considered an asset.
  • Demonstration of a typing speed of at least 45 wpm.
  • Previous experience working in a Call Centre or customer service-related employment is considered an asset.
  • Professional demeanor over the phone and in person.
  • Ability to adapt and thrive in an atmosphere of changing priorities and circumstances.
  • Ability to work cooperatively within a team.


What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.


How to Apply:
If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.