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Customer Service Representative

2 months ago


CapChat, Canada Canada Post Full time

Job Summary

Canada Post is seeking a Customer Service Representative to join our team in a retail environment. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide exceptional customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Process transactions, including sales, returns, and exchanges, accurately and efficiently.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service area.
  • Operate a cash register, handle cash, and make change as needed.
  • Assist with inventory management, including receiving and stocking merchandise.
  • Participate in visual merchandising and store displays to create an attractive and inviting store environment.
  • Work collaboratively with colleagues to achieve sales goals and provide excellent customer service.

Requirements

  • Diploma or equivalent in a related field, or relevant work experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
  • Physical ability to lift up to 50 pounds, stand for long periods, and move quickly and efficiently around the store.
  • Availability to work a variety of shifts, including evenings and weekends.

What We Offer

  • A competitive hourly rate.
  • A comprehensive benefits package, including health and dental insurance, and a pension plan.
  • Opportunities for career advancement and professional development.
  • A fun and dynamic work environment, with a team-oriented culture.

How to Apply

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application, including your resume and a cover letter, to [insert contact information].