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Front Desk Hotel Receptionist

2 months ago

Edmonton, Alberta, Canada Royal Lodge Full time
Job Title: Front Desk Hotel Clerk

We are seeking a skilled and friendly Front Desk Hotel Clerk to join our team at Royal Lodge. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities:
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Front Desk Operations: Process group arrivals and departures, take, cancel and change room reservations, and provide information on hotel facilities and services.
  • Communication: Answer telephone and relay telephone calls and messages, and contact customers to deliver requested wake-up calls.
  • Cash Handling: Balance cash and complete balance sheets, cash reports, and related forms.
  • Clerical Duties: Perform various clerical duties, including faxing, filing, and photocopying.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience is an asset.
  • Language: English.
  • Work Term: Permanent.
  • Hours: 30 hours per week.
What We Offer:

As a Front Desk Hotel Clerk at Royal Lodge, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and contributing to the success of our hotel. If you are a team player with excellent communication skills and a passion for delivering outstanding customer service, we encourage you to apply for this exciting opportunity.