Claims Management Assistant Supervisor

4 weeks ago


Golden Horseshoe, Canada TalentWorld Full time

Are you prepared to guide a vibrant team within the claims management sector? Join TalentWorld, a prominent player in group benefits administration, as an Assistant Manager and take on a crucial role in ensuring the efficient and precise processing of benefit claims. This position offers a challenging yet fulfilling career in a dynamic environment.

In your role as the Assistant Manager, Claims Management, you will supervise a committed team tasked with the prompt and accurate adjudication and management of benefit claims. You will serve as a vital link between team leaders, executives, and clients, ensuring adherence to regulations while delivering exceptional service. This position provides an opportunity for growth within a stable industry, with ample prospects for advancement.

Benefits of Joining Us
  1. Attractive salary range, starting from $70,000 to $80,000, negotiable based on your experience
  2. Three weeks of paid vacation
  3. Comprehensive medical, dental, and vision coverage
  4. Group Registered Savings Plan
  5. Hybrid work model: four days on-site, one day remote
  6. Complimentary on-site parking
Key Responsibilities of the Assistant Manager, Claims Management
  1. Lead and mentor a team of claims adjudicators and customer service representatives.
  2. Oversee the claims adjudication process, ensuring timely and accurate resolution of complex issues.
  3. Enhance call center performance by optimizing schedules and managing escalations.
  4. Ensure compliance with regulatory standards and internal policies.
  5. Foster a collaborative and productive work environment through team development.
Qualifications for the Assistant Manager, Claims Management
  1. Required: 3-5 years of experience in the benefits sector; at least 2 years in a leadership role.
  2. Preferred: CEBS designation or in progress; bilingual in French and English.
  3. Proficient in Microsoft Word and Excel.
  4. Strong decision-making, time management, and communication abilities.

We encourage you to explore the Assistant Manager, Claims Management position with TalentWorld.

Accommodations are available upon request to support your participation throughout the recruitment process.



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