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Automotive Rental Specialist
2 months ago
Unlock a Career in Fleet Management
Foss National Leasing Ltd. is a leading fleet management company in Canada, offering a unique opportunity for a skilled and customer-focused individual to join our team as a Vehicle Rental Agent.
About the Role
We are seeking a highly motivated and organized professional to work onsite in Dartmouth, Nova Scotia. As a Vehicle Rental Agent, you will be responsible for preparing rentals for the day, ensuring customer satisfaction, and collaborating with vendors to maintain a high level of service.
Key Responsibilities
- Prepare all rentals for the day, including parking, cleaning, fueling, and clearing of snow and debris.
- Ensure seamless customer experience through efficient key delivery and return processes, and effective use of the booking system and inspections.
- Provide exceptional customer service, addressing questions and concerns in a timely and professional manner.
- Collaborate with vendors to manage recalls and regular service requirements, ensuring the highest level of customer satisfaction.
- Represent the company positively, identifying areas for improvement and contributing to a positive and supportive team environment.
Requirements and Qualifications
- High School Diploma or equivalent.
- Proven customer service experience, with a strong focus on delivering exceptional results.
- Technological proficiency, with ability to learn and adapt to new systems.
- Ability to work independently, with a strong sense of initiative and self-motivation.
- Clean Driver Abstract, with a minimum of 1 year of customer service experience.
- Flexibility to work a variety of hours, including weekends and holidays.
What We Offer
- A competitive compensation package, including a full benefits plan.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A chance to be part of a family-owned and operated company, with a strong commitment to customer satisfaction and employee well-being.
We are committed to providing a comprehensive onboarding process, ensuring a smooth transition into the role. As you grow and develop in your career, you will have the opportunity to put your own spin on things, driving your success and contributing to the company's continued growth and success.
