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Housekeeping Supervisor

2 months ago

Toronto, Ontario, Canada Easton's Group of Hotels Full time
Housekeeping Supervisor Job Description

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Easton's Group of Hotels. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and service in our hotel.

Key Responsibilities:
  • Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests.
  • Assist with scheduling and room assignments to ensure proper coverage.
  • Monitor performance and recommend disciplinary action per company rules and policies.
  • Ensure all staff is properly trained and have the tools and equipment to effectively carry out their duties.
  • Inspect all assigned areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.
  • Assist in the ordering and receiving of linen and cleaning supplies to maintain appropriate inventory levels necessary for efficient operation of the department.
  • Ensure the completion of the Housekeeper's Report and communicate clean and available rooms to the Guest Services Department.
  • Respond to guest complaints, and special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Control expenses and minimize waste within all areas of housekeeping.
Requirements:
  • Minimum: High School Diploma or equivalent. Some college is an asset.
  • 1-2 years of housekeeping experience, preferably in a hotel of similar size and complexity, including some supervisory training/experience.
  • Must speak fluent English.

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.