Pharmacy Technician

1 week ago

Oakville, Ontario, Canada BioScript Solutions Full time

Job Summary

We are seeking a highly skilled Pharmacy Technician to join our team at BioScript Solutions. As a Pharmacy Technician, you will play a vital role in ensuring the smooth operation of our pharmacy services.

Key Responsibilities

  • Assist with dispensing activities, including technician-driven prescription checks, filling, and billing prescriptions, and reporting adverse effects or events;
  • Assist with inventory activities, including receiving orders and counting inventory weekly;
  • Contact healthcare providers and programs for prescriptions;
  • Communicate with program coordinators and insurers to secure coverage and resolve coverage issues;
  • Respond to communication from various stakeholders in a timely manner;
  • Communicate with patients, healthcare providers, and payers clearly and effectively;
  • Exemplify patient-centered care in all interactions with both internal and external stakeholders;
  • Ensure documentation is completed and submitted during the shift, including Post Infusion Feedback Reports, Incident Reports, Adverse Event reports, Product Quality Complaints, etc. as per SOPs and general policies;
  • Review new protocols, procedures, and information regularly to ensure pharmacy practice is up to date;
  • Ensure related duties required to achieve the Cold Chain standards for all Biologics and specialty drug products stored and shipped by the pharmacy are consistently and rigorously followed.

Requirements

  • Proficient in MS Excel, Outlook, and Word;
  • Exemplary customer service skills in dealing with patients, healthcare providers, and clients;
  • Strong written and verbal communication skills;
  • Able to work autonomously with little supervision as part of a larger remote team;
  • Ability to communicate effectively both orally and in writing;
  • Effective interpersonal skills;
  • Effective organizational skills; attention to detail;
  • Ability to consistently meet deadlines;
  • Excellent problem-solving skills; ability to resolve issues effectively and efficiently.
  • Required to be a Registered Technician in the province of Ontario.

What We Offer

At BioScript Solutions, we are committed to providing a supportive and collaborative work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.

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