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Insurance Team Lead

2 months ago

Vaughan, Ontario, Canada CAA Club Group Full time
{"Position Overview

As a key member of the CAA Club Group team, you will play a critical role in driving business growth and excellence.

Key Responsibilities

* Develop and implement strategies to improve customer satisfaction and retention
* Lead a team of Support Associates to achieve key performance indicators and career objectives
* Collaborate with business partners to drive profitable growth and achieve organizational objectives
* Analyze and optimize revenue, retention, and customer experience quality levels
* Implement new policies and procedures to ensure compliance with company guidelines

Requirements

* OTL (Other Than life) license
* Post-secondary education in Insurance or business-related field
* 2-4 years of Insurance experience
* Excellent business decision-making attributes
* Strong customer service and interpersonal skills
* Exceptional written and verbal communication skills
* Excellent organizational, time management, project management, and planning skills
* Superb leadership abilities to maximize team performance and organizational success

What's in it for you:

* Competitive salary
* Annual bonuses and merit increases
* 3 weeks' vacation
* Flexible benefit plan
* Defined Contribution Pension
* Complimentary CAA Membership

Important Note:

As an organization, we prioritize Member safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.