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Store Director
2 months ago
Job Summary
We are seeking a highly skilled and experienced Store Director to join our team at Winners. As a Store Director, you will be responsible for leading a team of retail professionals to achieve sales results, control expenses, and reduce shrink and damage.
Key Responsibilities
- Accountability for improving overall store profit, delivering sales results, controlling expenses, and reducing shrink and damage by managing store operations, including merchandising and presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping and receiving.
- Direct accountability for recruitment, training, and Associate development, performance, and acting as a role model on delivering positive Associate and customer experience in Store.
- Responsible for ensuring company programs, procedures, and policies are communicated, adhered to, and executed, to reduce risk and expenses, by reviewing Store reports, conducting store walkthroughs, audits, and establishing program meetings with Associates.
- Provides input on succession plans to meet future needs, including ensuring each Associate has a development plan that supports their growth and career aspirations.
- Develops and communicates action plans to Store teams, identifying upcoming projects, targets, priorities, company initiatives, events, promotions, or any other store initiatives that require future planning.
- Identifies and develops recommendations for District Manager and Business Development teams on merchandise mix, inventory levels, customer demographics when sales have been impacted due to cannibalization, market, or competition changes.
Requirements
- Post-secondary education is preferred; minimum high school education required.
- Minimum 5 years management experience in Retail, including but not limited to operations, customer service, merchandising, people management, health and safety, and loss prevention.
- Demonstrated management and leadership skills with the ability to act as a collaborative partner and positively influence management and staff to act in the best interest of the Company by providing advice, feedback, and guidance to resolve problems.
- Strong problem-solving and customer service skills with the ability to make decisions quickly and prioritize activities and resources in a fast-paced, changing store environment.
- Strong communication and interpersonal skills, including interviewing, negotiating, listening, conflict management, information gathering, and coaching.
What We Offer
- A competitive salary range of $65,030 - $91,040.
- A comprehensive benefits package, including benefits that take effect on the first day of employment.
- Dedicated training and on-the-job resources to enhance development.
- Three weeks' vacation with the option to buy an additional week through our Vacation Trade Program.
- Tuition reimbursement to support career progression.
- Merchandise discount for yourself and eligible family members at all TJX Canada stores.
- Associate and Family Assistance Program to support healthy living.