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Product Applications Engineer
2 months ago
We are seeking an experienced Product Applications Engineer to join our team at Turntide Technologies and drive our customer pursuits in North America. Our company designs, develops, and manufactures axial flux motors, HV inverters, LV motor controllers, batteries, pumps, and fans for Commercial Vehicle, off-highway vehicle, and non-road applications.
Key Responsibilities:
- Support the installation, maintenance, operation, troubleshooting, repair, and customer training of Turntide products at customer locations.
- Assist with motor characterization using dynos at our facilities and on-site customer locations.
- Generate and maintain Turntide documentation, such as FAQs, Application Notes, Visit Reports, Product and User Manuals.
- Partner with the Sales Team to understand customer technical needs and drive feedback into Turntide Product and Engineering groups.
- Develop deep application expertise to proactively identify and resolve customer challenges before they arise.
Requirements:
- 2+ years of experience in one or more of the following: Battery storage solutions, Power Electronics, Electric Machines, Thermo Systems.
- 2+ years of experience in onsite customer support.
- Ability to travel nationally and internationally, sometimes with limited notice.
- Commercially minded with a strong customer focus and excellent interpersonal skills.
- A safety-first approach with respect to high voltage/high current systems and products.
- Self-motivated with the ability to manage workload to achieve deadlines.
- Ability to clearly communicate technical information, both verbally and in writing.
- Must be able to handle customer confidential information.
- Ability to troubleshoot and problem-solve in a logical, methodical manner.
- Bachelor's degree or above in Electrical, Electrical, or related engineering field.
Preferred Qualifications:
- Knowledge of Functional Safety standards, such as ISO26262, ISO13849, IEC61508, D0178B.
- Knowledge of EMC, Environmental, Product Safety, and Electrical test standards, such as ISO16750, ECE R10, R100.
- Experience with on-highway, off-highway, and/or non-road vehicle applications.
- Experience presenting at industry events, customer events, STEM, etc.
- Direct sales experience.
What We Offer:
- Competitive salary + incentive + equity.
- 100% company-paid family health insurance (medical, dental, vision).
- Retirement contribution match.
- Open Paid-Time-Off policy.
- Work remotely.
- Autonomy and flexibility to build green tech from the ground up.
