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Computer Application Support Specialist
2 months ago
Adecco Canada is currently recruiting for a skilled Application Support Specialist to join our team in Ottawa, ON. This is a 1-year contract with the possibility of extension for up to 3 years with our Public Sector Client.
Key Responsibilities:- Laptop Reimaging and Deployment: Reimage laptops with departmental standard Windows operating system compatible with biometric collection systems, following vendor installation instructions.
- Technical Troubleshooting: Perform tests to ensure required functionality is present and resolve hardware and software problems for laptops installed to support biometric collection systems.
- Inventory Management: Maintain accurate records of laptop inventory using Department of National Defence Supply Support Activity (SSA), serial numbers, wiring schemes, and network problems and solutions.
- Connectivity and Technical Support: Resolve all connectivity and internal technical problems and assist in the rollout of laptops within the NCR, across Canada, and 2 international sites.
- User Interface and Support: Maintain interface with user sites and locations to ensure seamless installation of laptops and required user functionality.
- Education: Undergraduate degree in Computer Science, Engineering/Applied Science, Science, Mathematics, or a related field.
- Experience: Minimum 2 years of technical integration and troubleshooting experience within the last 6 years, with a minimum of 5 years of experience with laptop reimaging and deployment within the last 6 years.
If you are interested in this Application Support Specialist position, please submit your resume as soon as possible by clicking on the 'Apply with Adecco' button.