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Food Service Operations Manager

2 months ago

Burnaby, British Columbia, Canada Fraser Health Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Fraser Health. As a key member of our food service operations, you will be responsible for overseeing the daily activities of our food service department, ensuring the highest standards of quality, safety, and customer satisfaction.

Key Responsibilities
  • Supervise and Coordinate Food Service Activities
    • Oversee the preparation, portioning, and serving of meals to ensure established standards of food appearance, quality, and portion control are met.
    • Supervise and check food service tray lines to ensure compliance with established standards.
  • Lead and Develop Team Members
    • Schedule and coordinate work assignments for designated staff.
    • Evaluate employee performance and provide feedback and coaching to improve performance.
    • Determine related orientation and training requirements for team members.
  • Maintain Quality and Safety Standards
    • Participate in the departmental Quality Assurance Program through activities such as tray audits, sanitation and safety audits, temperature records, and plate waste audits.
    • Discuss audit results with the Manager and assign duties pursuant to findings.
  • Manage Inventory and Supplies
    • Maintain and update inventory levels of paper, chemical supplies, dish towels, rags, china, and silverware.
    • Order and maintain inventory of food supplies and nutritional supplements.
  • Perform Administrative Tasks
    • Maintain and update computerized records such as the Master Staffing Schedule and records for sick leave, statutory holiday, vacation, and leaves of absences.
    • Record routine maintenance requirements in the Maintenance Log Book and arrange for emergent maintenance requirements.
Requirements
  • Education and Experience
    • Graduation from a recognized two-year program in Food Service Supervision, plus one year recent, related experience or an equivalent combination of education, training, and experience.
  • Skills and Abilities
    • Ability to communicate effectively, both verbally and in writing.
    • Ability to deal with others effectively.
    • Physical ability to perform the duties of the position.
    • Ability to supervise.
    • Ability to organize work.
    • Ability to operate related equipment.