Software Development Manager

2 months ago


Vancouver, British Columbia, Canada Global Relay Full time

About Global Relay

Global Relay is a leading provider of enterprise information archiving solutions, with over 20 years of experience in the industry. We help highly regulated firms securely capture and preserve their communications data, ensuring compliance with stringent regulations.

Your Role

We are seeking an experienced Software Development Manager to lead our software organization, consisting of multiple teams responsible for delivering highly scalable distributed services and applications. As a Software Development Manager, you will be responsible for building a top-tier team that transforms Information Management through technology that is smart, sophisticated, user-centric, and highly scalable.

Key Responsibilities

  • Lead multiple pods of talented Engineers who like to ship code and tackle hard engineering problems
  • Be a hands-on 2nd line Engineering team manager who will spend up to 60% of your time on people management, recruitment, and organizing teams, and 40% of your time in design reviews, sprint planning, and other Agile artifacts
  • Partner with peers across Engineering, Product Management, Operations, Support, and Human Resources to drive delivery of cross-functional projects and address technical and resourcing challenges in your organization
  • Mentor and guide the professional and technical development of your team members: help develop their careers, and assign them to projects tailored to their skill levels, personalities, work styles, and professional goals
  • Build teams that are collaborative, inclusive, and respectful of each other
  • Provide continuous feedback, address underperformance, and recognize the individual strengths and contributions of your team members
  • Instill a spirit of continuous improvement in the team's code, architecture, and processes
  • In collaboration with Product Managers, Test Managers, and your Engineers, maintain a prioritized backlog and create short-term and long-term goals for your team
  • Help your team build relationships across functions such as Support, Operations, Test, and other teams to ensure Global Relay's continuing success
  • Appreciate and advocate for information security and secure coding practices

About You

  • A degree in Computer Science or Engineering, or an equivalent combination of education and relevant experience
  • 1+ years of experience as a hands-on 1st line Software Development Manager or a Team Lead, managing a team of 3 people or greater
  • 8+ years of software development experience, shipping enterprise-grade software, using multiple languages and frameworks
  • Extensive people management experience, and experience aggressively recruiting for and building a software development organization
  • Experience building and managing large, highly scalable distributed services, complex databases, microservices, and APIs in service and resource-oriented architectures
  • Experience with large complex databases and managing data quality and lifecycle issues
  • Understanding of modern frameworks and techniques for building web application user interfaces
  • Experience with any of the following is an asset:
  • Android and iOS Development experience
  • Swift and Swift UI knowledge
  • Kotlin experience
  • REST APIs

What We Offer

Global Relay offers a competitive compensation package, including a corporate bonus, extended health benefits, and RRSP matching. We also offer a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

Why Join Us

At Global Relay, we believe in creating a culture that breeds creativity and rewards perseverance and hard work. We are committed to diversity, equity, and inclusion, and we seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.



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