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Auto and General Liability Claims Adjuster
3 months ago
Company Overview:
Liberty Mutual Canada is a prominent subsidiary of Liberty Mutual Insurance, a leading global insurer. Our organization is dedicated to providing exceptional third-party administration (TPA) services, specializing in the management of auto and general liability claims. With a robust portfolio of over $5.5 billion in claims under management, we are recognized as a trusted partner in the industry.
We foster a workplace culture that emphasizes transparency, inclusivity, and mutual respect. Our commitment to employee well-being is reflected in our comprehensive benefits package, which supports a balanced work-life dynamic.
Core Benefits Include:
- A flexible work environment that combines remote and on-site opportunities.
- Competitive health and dental insurance plans.
- A leading pension scheme.
- Generous time-off policies.
- External education and tuition reimbursement initiatives.
- Employee and Family Assistance Programs.
Position Overview:
We are seeking a proactive Liability Claims Adjuster to join our dynamic team and contribute to the growth of our Canadian operations. This role is ideal for an insurance professional eager to tackle new challenges and enhance our claims management capabilities.
As a Liability Claims Adjuster, you will manage a diverse range of in-house claims, focusing primarily on automobile and general liability. Your responsibilities will include reviewing reports from independent adjusters and legal experts to determine coverage, assess damages, and ensure compliance with company policies.
Key Responsibilities:
- Conduct thorough analysis, investigation, and evaluation of claims to determine coverage and resolution strategies.
- Establish and regularly review reserves for indemnity and expenses, ensuring adequacy and compliance.
- Identify and report on claim trends and policy issues to relevant stakeholders.
- Actively participate in negotiations, mediations, and market meetings to facilitate claim resolutions.
- Engage with brokers, risk managers, and reinsurers to support claims marketing efforts.
- Oversee claims managed by independent adjusters to uphold Liberty Mutual's quality standards.
Qualifications:
- A Bachelor's degree or advanced diploma (experience may substitute for education).
- 2-3 years of relevant claims experience, particularly in auto and general liability.
- Preference will be given to candidates with a Chartered Insurance Professional (CIP) designation or those actively pursuing it.
- Strong understanding of claims handling principles, including coverage issues and product knowledge.
- Excellent verbal and written communication skills.
- Intermediate analytical, decision-making, and negotiation abilities.
- Willingness to travel approximately 20% within the region.
Liberty Mutual Canada is committed to creating an inclusive and accessible environment for all employees. We strive to build a workforce that reflects the diverse communities we serve. If you require accommodations during the recruitment process due to a disability, please inform us, and we will work to meet your needs.
