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Store Operations Manager

2 months ago


St Catharines, Ontario, Canada Reitmans Full time
About the Role

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Reitmans (Canada) Limited. As a key member of our store leadership team, you will play a critical role in driving sales growth, improving customer satisfaction, and fostering a positive work environment.

Key Responsibilities
  • Store Operations: Ensure the store is achieving company objectives and key performance indicators (KPIs) by directing and leading the team to achieve sales and profit goals, recruiting, performance management, training, and development.
  • Leadership and Team Management: Provide store leadership by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling. Help recruit, manage, develop, and train top talent who are sales, customer, and fashion-focused.
  • Merchandise and Visual Presentation: Implement merchandise strategies while providing a clean, consistent, and inviting store environment that inspires customers to shop.
  • Communication and Collaboration: Maintain an effective and open line of communication with the Store Manager and District Manager.
Requirements
  • Leadership Experience: At least 1 to 2 years of leadership and/or supervisory experience in a customer experience-based environment.
  • Sales Performance: Proven ability to lead teams to success through strong sales performance.
  • Education: High School graduate or GED equivalent. Post-secondary education is an asset.
  • Availability: Able to multitask in a fast-paced environment while being committed to creating an amazing customer experience. Availability to work weekends and evenings is required.
What We Offer
  • Competitive Salary: $45,000 - $48,000 (salary may be greater based on relevant experience)
  • Benefits Package: A competitive benefits package (full-time employees only)
  • Paid Time Off: Paid time off (sick time and vacation) for full-time employees
  • Additional Benefits: Monthly bonus potential, opportunities for advancement, and tuition reimbursement
  • Employee Discounts: 50% discount at all Reitmans (Canada) Limited brands
  • Employee Referral Program: Generous employee referral policy

Reitmans (Canada) Limited is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities, and experiences make our business stronger.