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OS&D Office Clerk

2 months ago

Winnipeg, Manitoba, Canada Fastfrate Group Full time

About the Role:

Fastfrate Group is seeking a skilled OS&D professional to join our Winnipeg, MB office. As an OS&D Office Clerk, you will be responsible for handling day-to-day exceptions of incoming trailers and containers. This role requires excellent communication and interpersonal skills, as well as planning and organization ability to perform the role effectively.

Key Responsibilities:

  • Manage a high volume of OS&D events and provide problem resolution for customers, dock & carriers
  • Investigate reasons for refusals, overages, shortages, damages and OWB's
  • Work with all shippers & branches in resolving of issues
  • Cross check all unload reports promptly and capture discrepancies in our system
  • Work with the gathering of information related to approved disposals
  • Generate and submit accurate OS&D reports with proper systemic notes and supporting documents
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Perform daily dock checks to identify all OS&D freight or damages
  • Ensure compliance with company processes and procedures

Requirements:

  • Minimum 1 year of OS&D experience in the transportation industry
  • Ability to work effectively in a team environment
  • Ability to work effectively under pressure to meet deadlines
  • Good computer skills required, Excel and Word
  • Steel toe boots or shoes required
  • Must have own means of transportation as not on a bus route