Security Officer

2 months ago

Moncton, New Brunswick, Canada Great Canadian Entertainment Full time

Job Summary

We are seeking a highly skilled and experienced Security Officer to join our team at Great Canadian Entertainment. As a Security Officer, you will play a critical role in ensuring the safety and security of our guests and employees.

Key Responsibilities

  • Monitor and respond to security incidents, including internal and external violations, unsafe conditions, and potential hazards.
  • Enforce restricted access to unauthorized persons and observe transactions, slot drops, and chip fills.
  • Perform identification checks on guests under 30 and refer disputes to the Security Supervisor.
  • Conduct regular patrols of the interior and exterior of the property and escort guests and employees as needed.
  • Perform crowd control and attend to first aid incidents.
  • Assist the Security Supervisor with enrolling guests in the Self-Exclusion program and ensure compliance with licensing laws, health and safety regulations, and other statutory requirements.

Requirements

  • High school diploma or equivalent required; post-secondary education an asset.
  • Two years of experience working with the public in a service role or in the service industry.
  • Previous experience or training in security an asset.
  • First Aid/CPR and Responsible Beverage certifications required; CNB provides the necessary training and certification for successful candidates.
  • Ability to successfully obtain and maintain a Gaming Registration within the applicable province (New Brunswick).

Skills and Abilities

  • Excellent problem-solving and conflict resolution capabilities.
  • Inquisitive, investigative mind, able to identify suspicious behaviors/transactions and make sound judgments based on this.
  • A willingness to learn, develop, and achieve new skills for personal and professional development.
  • Computer literacy in MS Office.
  • Able to organize data with great accuracy.
  • Knowledge of privacy legislation an asset.
  • Self-motivator with the ability to inspire other team members to enhance the guest experience within the entertainment business.
  • Ability to multi-task and prioritize.
  • Ability to follow rules, regulations, policies, and procedures at all times.

Work Environment Considerations

Fast-paced environment with multiple priorities, deadlines, and deliverables; exposure to some conflict, distress, and noise; The role requires a flexible schedule that adapts to business needs, will have non-traditional work hours including evening or weekend shifts.

Special Working Conditions

Our reputation is of paramount importance. As such, we will conduct our business in an ethical and professional manner. Every team member will be obliged to understand and follow all the policies outlined in Great Canadian's Corporate Ethics & Conduct Manual and will disclose any irregularities or wrongdoing in accordance with the Company's Whistleblower Policy.

Compliance Requirements

  • Every team member must comply with all requirements of the Corporate Ethics & Conduct Manual and with all other corporate policies communicated to the employee.
  • Every team member will be familiarized with the business process documentation and internal control objectives related to their position, and how their job description aligns with specific internal control activities for which they are responsible.
  • Adhering to all company and regulatory policies as they relate to functions of the position.

Licensing and Certification Requirements

Permanent employment may be dependent upon the authorization and continued approval of the Provincial Regulatory Bodies. New employees will complete an application and will begin work after regulatory approval is granted. Existing team members will reapply as necessary, and continuing work will be dependent upon successful reapplication. For positions that require additional certification, the appropriate level of certification will be maintained.

Great Canadian Gaming Corporation is committed to diversity, equity, and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.

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