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Retail Production Supervisor

2 months ago


Burlington, Ontario, Canada Savers Full time

About Us

Savers is a leading thrift operator with a mission to champion reuse and inspire a future where secondhand is second nature.

We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse.

This approach not only benefits the environment but also provides our partners with valuable funding for their community-based programs and services.

Our Brands

We operate under several brands, including Savers, Value Village, Unique, Village des Valeurs, and Savers Australia.

Job Summary

As a Retail Store Supervisor at Savers, you will play a critical role in the success of your store.

You will make important decisions that directly impact business results and continuously develop and empower your team members.

Key Responsibilities

  • Lead and manage a team of retail store employees to achieve sales and customer service goals.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Monitor and control store expenses to ensure profitability.
  • Provide excellent customer service and resolve customer complaints in a timely and professional manner.
  • Stay up-to-date with industry trends and competitor activity to inform business decisions.

What We Offer

We offer a comprehensive benefits package, including extended health care plans, company-paid life and AD&D insurance, and a group registered retirement savings plan with a generous company matching provision.

We also provide comprehensive onboarding and training from day one, as well as ongoing professional development opportunities.

Why Join Us

We are a purpose-driven company that values diversity, equity, and inclusion.

We are committed to creating a workplace culture that is inclusive, respectful, and supportive of all employees.

Language Code

en-US