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Food Service Supervisor

2 months ago

Alliston, Ontario, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of food service staff, including cooks, servers, and kitchen helpers.
  • Quality Control: Ensure that food and service meet quality control standards, and address any customer complaints or concerns in a timely and professional manner.
  • Inventory Management: Maintain accurate records of stock, repairs, sales, and wastage, and prepare and submit reports as required.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, and provide ongoing coaching and feedback to ensure that team members are meeting performance expectations.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
Requirements
  • Education: No degree, certificate, or diploma is required for this position.
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role is preferred.
  • Work Setting: This position is based in a fast-paced food service environment, with opportunities to work in various locations, including cafeterias, coffee shops, and fast food outlets.
  • Physical Demands: This role requires standing for extended periods and working in a fast-paced environment.
What We Offer
  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth within the company.
  • Team Environment: We have a team-oriented environment that values collaboration and open communication.