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Associate Director, Project Information Management

2 months ago

Ottawa, Ontario, Canada Norton Rose Fulbright Full time
About the Role

We are seeking an experienced Associate Director to lead our Application Delivery team at Norton Rose Fulbright. As a key member of our IT leadership team, you will be responsible for the strategic development and operation of our application portfolio.

Key Responsibilities
  • Application Portfolio Management
    • Develop and implement strategies to improve the effectiveness and efficiency of our application portfolio.
    • Manage the lifecycle of our applications, ensuring timely retirement and decommissioning of associated components.
    • Ensure cybersecurity risks are mitigated and ISO 27001 certification is maintained.
  • Team Leadership
    • Lead a team of direct reports, providing direction and guidance to support business operations.
    • Manage and develop the skills of your team members, ensuring they have the necessary training and resources to succeed.
  • Stakeholder Management
    • Act as a key liaison with senior leadership, ensuring that applications meet business requirements and systems goals.
    • Communicate decisions, priorities, and relevant information to the Application Delivery team members.
  • Acquisition and Deployment
    • Research and recommend software products and services to support procurement and development efforts.
    • Evaluate, install, configure, and deploy new applications, systems software, products, and/or enhancements to existing applications.
    • Collaborate with analysts, designers, and system owners in the testing of new software programs and applications.
  • Operational Management
    • Manage and provide direction for the application team in support of business operations.
    • Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.
    • Compile and maintain inventory of company software and systems assets and their corresponding contracts/agreements.
    Requirements
    • Bachelor's Degree or higher with a technology focus, such as Computer Science, or equivalent combination of experience, education, and professional certifications.
    • At least 10 years of experience in direct line resource management.
    • Proven expertise skills in software development,.NET, SQL, and other integration technologies required.
    • Achieved ITIL Foundation certification.
    • Achieved PMP, CBAP, Agile, or other project management or business analysis certification is a benefit.
    • SAP technology exposure is an asset.
    • Experienced in managing a geographically distributed team of highly technically skilled employees.
    • Experienced in managing a critical and broad ranging applications function at a strategic, tactical, and operational level within a large global organization.
    • Experienced in managing senior stakeholders, ideally within a partnership or matrix structured organization.
    • Highly effective at translating complex technical concepts to non-technical business stakeholders.
    • Possesses strong business planning, analytical, and conceptual skills.
    • Knowledge of legal industry technologies including document management, practice management, knowledge management, and case management systems is highly desirable.
    • Experienced in budget creation, procurement, and financial management best practices.
    • Willingness and flexibility to work non-standard hours as required to support project and support activities.