Branch Operations Manager

4 weeks ago


Candiac, Quebec, Canada Scotiabank Full time

Overview: Become a key player in a results-oriented team that prioritizes success within an inclusive and high-achieving environment.

Position Summary

As the Branch Operations Manager, you will be accountable for the overall performance of the branch, focusing on achieving financial targets that relate to the profitable expansion and retention of both personal and business accounts.

Key Responsibilities:

  • Demonstrate a strong commitment to leading and nurturing a team that fosters and enhances relationships with both existing and prospective clients through expert financial guidance.
  • Support the development of customer relationships by providing coaching, training, and hands-on guidance.
  • Empower your team to achieve success, both individually and collectively, contributing to the overall success of the branch.
  • Effectively manage and mitigate the Bank's risk exposure.
  • Ensure adherence to the Bank's policies, practices, special initiatives, and operational procedures.

Qualifications:

  • Proven experience in a managerial role with a focus on team engagement.
  • Background in personal and small business banking.
  • Strong sales management skills with the ability to effectively promote Scotiabank's offerings.
  • Ability to cultivate strong relationships that enhance client satisfaction and deepen connections with current customers.
  • Possession of a mutual funds sales license.
  • Completion of the CIFP Diploma in Financial Planning (or an equivalent recognized by the Bank).
  • Fulfillment of educational requirements necessary to take on the role of Branch Compliance Officer.

Benefits:

  • Hold a pivotal leadership position recognized by the Bank, accompanied by a comprehensive compensation package.
  • Opportunity to make a significant impact on both branch personnel and clientele.
  • Be part of an inclusive culture that values and acknowledges the contributions of all employees.

As part of our commitment to diversity, the successful candidate will be required to communicate effectively in both English and French to serve a diverse clientele.

Scotiabank is dedicated to fostering an inclusive and accessible environment for all individuals. If you require accommodations during the recruitment process, please inform our Recruitment team.



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