Food Service Supervisor
2 weeks ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Dairy Queen. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food products.
Key Responsibilities:- Supervise and Coordinate Activities: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
- Train Staff: Train staff in job duties, sanitation, and safety procedures to ensure that they are equipped to provide excellent service and maintain a clean and safe work environment.
- Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
- Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
- Customer Service: Address customers' complaints or concerns in a professional and courteous manner, ensuring that their needs are met and they leave satisfied.
- Record Keeping: Maintain records of stock, repairs, sales, and wastage, providing valuable insights for future planning and decision-making.
- Reporting: Prepare and submit reports on a regular basis, highlighting key performance indicators and areas for improvement.
- Education: Secondary (high) school graduation certificate.
- Experience: 7 months to less than 1 year of experience in a food service environment.
- Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a strong commitment to customer satisfaction.
We are committed to creating a welcoming and inclusive work environment for all employees, regardless of their background, culture, or abilities. As a Food Service Supervisor, you will be responsible for supporting our diversity and inclusion initiatives, including:
- Accessible Recruitment: Participate in accessible and inclusive recruitment policies that accommodate persons with disabilities.
- Cultural Competency Training: Provide cultural competency training and awareness training to all employees to create a welcoming work environment for Indigenous workers, visible minorities, and other diverse groups.
- Mentorship Programs: Offer mentorship programs that pair employees with experienced colleagues, providing opportunities for growth and development.
At Dairy Queen, we offer a dynamic and supportive work environment, with opportunities for growth and development. As a Food Service Supervisor, you will be part of a team that is passionate about delivering exceptional customer service and high-quality food products. If you are a motivated and experienced leader who is committed to diversity and inclusion, we encourage you to apply for this exciting opportunity.
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