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Retail Experience Specialist

2 months ago

Toronto, Ontario, Canada David's Bridal Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at David's Bridal. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, promoting our products, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide personalized attention to customers, respond to their needs, and resolve any issues in a timely and professional manner.
  • Product Knowledge: Stay up-to-date on our products, services, and promotions to effectively communicate with customers and make recommendations.
  • Sales and Merchandising: Maintain a high level of product knowledge, promote our products, and contribute to sales growth through effective merchandising and visual displays.
  • Team Collaboration: Work closely with colleagues to achieve sales goals, provide support, and maintain a positive and productive work environment.
  • Store Operations: Participate in inventory management, process orders, and maintain a clean and organized store environment.
  • Continuous Learning: Stay informed about industry trends, product updates, and company initiatives to continuously improve your skills and knowledge.
Requirements
  • Education: High school diploma or equivalent degree.
  • Experience: 1-2 years of prior retail experience in an apparel, service, or specialty store environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a strong commitment to customer satisfaction.
Benefits
  • Competitive Pay: Earn a competitive hourly wage and participate in a team bonus program.
  • Benefits Package: Enjoy a comprehensive benefits package, including vision care, supplemental insurances, and a 401K program.
  • Discounts and Perks: Receive discounts on merchandise, home and auto insurance, mobile services, and more.
Why Join Our Team?

At David's Bridal, we value diversity, equity, and inclusion. We strive to create a workplace where everyone feels welcome and valued. Join our team and be part of a company that prioritizes customer satisfaction, employee growth, and community involvement.