Customer Service Coordinator

1 month ago


Candiac, Quebec, Canada Randstad Canada Full time
Customer Service Coordinator Job Description

We are seeking a highly motivated and detail-oriented Customer Service Coordinator to join our team at Randstad Canada. As a key member of our customer service team, you will play a vital role in ensuring the satisfaction of our customers and the smooth coordination of internal operations.

Key Responsibilities:
  • Initiate customer requests and communicate customer needs to relevant departments.
  • Act as an intermediary between sales representatives and/or customers, technical services, and production.
  • Manage orders globally in the computer system, validate orders, and ensure all necessary elements are available for production.
  • Monitor production stages and projects rigorously, communicating all information to relevant departments.
  • Contribute to maintaining a high level of customer satisfaction.
Requirements:
  • Post-secondary diploma.
  • Written and oral bilingualism.
  • Knowledge of the printing industry is an asset.
  • Relevant experience of 5 years or more in a similar position.
  • Detail-oriented and excellent communication skills.
What We Offer:
  • A stimulating work environment and opportunities for professional development within a growing company.
  • A competitive salary range of $60,000-$63,000.
  • Group insurance and retirement plan of up to 7% of salary from the employer.
  • Life and disability insurance.
  • Employee assistance program.
  • Activities, gifts, lunches, and recognition BBQs.

Randstad Canada is committed to fostering a diverse and inclusive workplace. We welcome applications from all qualified candidates and are an equal opportunities employer.



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