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Restaurant Operations Manager

2 months ago

Surrey, British Columbia, Canada Denny's Newton Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Denny's Newton. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Staff Management: Supervise and motivate a team of servers, hosts/hostesses, and kitchen staff to ensure excellent customer service and high-quality food preparation.
  • Customer Service: Ensure that all customers receive a positive dining experience, addressing any complaints or concerns in a professional and courteous manner.
  • Inventory Management: Oversee the ordering and inventory of food, beverages, and supplies to ensure that we have the necessary resources to meet customer demand.
  • Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling costs to ensure profitability.
  • Marketing and Promotion: Develop and implement marketing and promotional strategies to increase sales and drive customer engagement.
  • Health and Safety: Ensure that the restaurant meets all health and safety regulations, including food safety and sanitation standards.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years of experience in a restaurant management role
  • Language: English
  • Work Hours: 40 hours per week