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Bilingual Business Analyst

2 months ago


Ottawa, Ontario, Canada HOIST Full time
About HOIST

We are a comprehensive ERP implementation and support services provider, offering unparalleled expertise to clients across various industries. Our team of 200+ members is dedicated to delivering transformative business solutions through exceptional service.

Job Description

We are seeking a highly skilled Bilingual Business Analyst to join our team in Ottawa, ON, Canada. The ideal candidate will possess a strong business acumen in the Finance domain, with a minimum of 3 years of hands-on experience.

Key Responsibilities:
  • Project Requirements Gathering: Collaborate with stakeholders to gather and define project requirements, ensuring a clear understanding of business needs.
  • Business Process Analysis: Conduct thorough analysis of business processes, systems, and user needs to identify solutions and improvements, driving business excellence.
  • Requirements Documentation: Create and maintain detailed functional and non-functional requirement documents, user stories, and use cases, ensuring accurate and comprehensive documentation.
  • Technical Communication: Translate complex technical concepts into easily understandable language for non-technical stakeholders, facilitating effective communication and collaboration.
  • Gap Analysis: Perform gap analysis to identify discrepancies between business requirements and current systems, ensuring alignment and seamless implementation.
  • Development Collaboration: Work closely with development teams to ensure accurate implementation of requirements and timely issue resolution, driving project success.
  • Design and Architecture: Participate in design and architecture discussions, offering insights to ensure alignment with business goals and objectives.
  • Communication and Collaboration: Facilitate effective communication between technical and non-technical teams, fostering a collaborative environment and driving project success.
  • Quality Assurance: Perform quality assurance testing to validate that the software meets specified requirements and functions as intended, ensuring high-quality deliverables.
  • Project Planning and Support: Assist in project planning, estimation, and risk management activities, providing ongoing support and clarification to development teams during the software development lifecycle.
  • Continuous Improvement: Analyze user feedback and system performance data to recommend continuous improvements, driving business excellence and customer satisfaction.
  • Industry Trends and Best Practices: Stay updated on industry trends and best practices to ensure the software solutions align with current standards, driving innovation and excellence.
  • Subject Matter Expertise: Act as a subject matter expert for business processes, systems, and software functionality, providing guidance and support to development teams.
  • User Documentation and Training: Conduct training sessions and create user documentation to ensure smooth adoption of new software features, driving user adoption and satisfaction.
Requirements:
  • Education: Bachelor's Degree in an appropriate field of study or equivalent work experience.
  • Experience: Minimum 3 years' experience within finance, with a strong focus on the Finance domain.
  • Language Skills: Fluent in French and English, with excellent written and verbal communication skills.
  • Organizational Skills: Solid organizational skills, including attention to detail and multitasking skills.
  • Technical Skills: Strong working knowledge of Microsoft Office and experience with project management software tools.
  • Availability: 50% availability for travel, including travel to the US and internationally.
  • Work Authorization: Legally entitled to work in the country you are applying for.
Preferred Qualifications:
  • ERP Implementation Experience: Experience in ERP implementation or upgrade projects, with a strong focus on the Finance domain.
  • IFS Financials Experience: Experience with IFS Financials, with a strong understanding of the software and its applications.