Automotive Service Supervisor

4 weeks ago

Toronto, Ontario, Canada Master Mechanic Full time

About Us

Master Mechanic is a proudly Canadian-owned enterprise, founded in 1982, specializing in the aftermarket automotive repair and maintenance sector. With a robust network of 40 franchise locations across Southern Ontario, we have established a solid reputation for delivering exceptional auto repair services and routine vehicle upkeep.

Why Consider Joining Our Team?

  • Attractive compensation ranging from $20 to $30+ per hour, dependent on experience and certifications.
  • Full-time, permanent positions with no weekend shifts, offering extended long weekends.
  • Comprehensive benefits package, including dental and health coverage.
  • Generous vacation allowances.
  • Continuous training and professional development opportunities.
  • A supportive and positive team culture.
  • Career advancement potential within our franchised locations.

Your Daily Responsibilities as an Automotive Service Manager:

  • Engage with customers to understand their vehicle issues, ask pertinent follow-up questions, and meticulously document their information in our system.
  • Provide expert advice on necessary repairs and maintenance, collaborating with customers to develop the best plan tailored to their budget and needs.
  • Create detailed work orders and communicate effectively with the technician team to keep customers informed of progress.
  • Assist technicians with processing parts orders, pricing, and obtaining necessary authorizations.
  • Handle customer payments and clarify billing details.
  • Oversee the overall operation of the shop.

Compensation: $20.00 - $30.00 per hour

Job Types: Full-time, Permanent

Benefits Include:

  • Dental care
  • Extended health care
  • On-site parking
  • Employee discounts

Language Requirements:

  • French language skills are not mandatory.

Work Schedule:

  • Monday to Friday.

Experience Requirements:

  • Minimum of 2 years as a service advisor (preferred).
  • Minimum of 2 years in customer service (preferred).

Work Location: In-person

Essential Qualifications:

  • Valid driver's license is required.
  • Previous experience as a licensed mechanic is preferred.
  • 5+ years of experience in an automotive advisory role.
  • High school diploma or equivalent is necessary.
  • Strong interpersonal skills and a passion for teamwork.
  • Demonstrated leadership qualities and a collaborative spirit.
  • Willingness to learn and enhance your skill set.
  • Basic computer proficiency with a keen attention to detail.

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