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Patient Care Laboratory Technician

3 months ago

Whitby, Canada LifeLabs Medical Laboratory Services Full time

Enhance Patient Care. Embrace Your Profession. Advance Your Career.

Are you passionate about contributing to improved healthcare outcomes for patients? At LifeLabs Medical Laboratory Services, a respected Canadian organization with over five decades of expertise, we deliver laboratory testing services that empower healthcare professionals to diagnose, treat, monitor, and prevent illnesses. We are currently seeking a Lab Patient Technician to support our operations.

As a Lab Patient Technician, your primary responsibility will involve overseeing the specimen collection process, which includes welcoming patients and preparing specimens for transport. This pivotal role is essential to both patient care and our operational success, allowing you to witness the significant impact you have on patients' lives. This position is part-time and ideal for someone with a flexible schedule, with opportunities to take on additional shifts at various LifeLabs locations.

Flexibility in scheduling is essential, with the requirement to work shifts throughout the week, including weekends.

Key Responsibilities:

  1. Welcome patients, gather necessary information, explain the specimen collection process, and ensure compliance with testing protocols.
  2. Conduct phlebotomies, connect and disconnect Holter monitors, and perform ECG tracings.
  3. Carry out specialized test collections, including medical/legal drug screenings, paternity tests, and clinical trials, while completing all necessary documentation.
  4. Maintain positive client relationships by addressing inquiries and following up on requests.
  5. Input essential patient demographics, requisition details, and other relevant information for processing test results.
  6. Prepare specimens for transportation and subsequent testing.

The ideal candidate will prioritize exceptional customer and patient service, demonstrating the ability to connect with patients and clients even in challenging situations. Key attributes include: empathy, adaptability, flexibility, and strong problem-solving capabilities.

Additional Requirements:

  1. Completion of an accredited Laboratory Assistant program or equivalent experience.
  2. Proficient computer skills with a minimum typing speed of 40 words per minute.
  3. Commitment to maintaining the highest standards of patient privacy and confidentiality.

We seek dedicated individuals who resonate with our core values: Caring, Customer Driven, Agile, and One Team, and who embody these principles in their daily work.

Employee Benefits:

In this role, you will have access to LifeLabs' group benefits plan, available to employees in accordance with the plan's terms and conditions.

Retirement Savings Plan:

LifeLabs offers a straightforward way to save for retirement, with contributions made to your account on your behalf.

Vacation Entitlement:

Employees are entitled to vacation pay, which is applied to each paycheck.

Employee Wellness:

LifeLabs provides an award-winning Wellness Program focused on supporting your overall health and well-being across physical, emotional, and financial dimensions.

Employee Giving Program:

This program supports employees who engage in charitable activities for Canadian Registered Charities or Non-Profit Organizations.

LifeLabs is committed to fostering diversity, equity, and inclusion (DEI) within our workforce and actively encourages a culture where all team members can express their authentic selves.

At LifeLabs, we believe in the strength of our collective efforts and the value of diverse perspectives and experiences.

Make a meaningful impact - consider a career with LifeLabs.