Second-Hand Store Supervisor

3 weeks ago


Cornwall, Canada The Salvation Army Full time
Job Title: Second-Hand Shop Manager

The Salvation Army is seeking a highly skilled and experienced Second-Hand Shop Manager to lead the day-to-day operations of our thrift store. As a key member of our team, you will be responsible for ensuring the consistent profitability of the store by implementing national and regional standards in sales, customer service, merchandising, marketing, public relations, store staff training, reclamation and product donation flow, transportation, and processing of in-store donations.

Key Responsibilities:
  • Lead the day-to-day operations of the thrift store
  • Implement national and regional standards in sales, customer service, merchandising, marketing, public relations, and store staff training
  • Develop and maintain a collaborative and positive workplace culture
  • Build long-term relationships with guests, donors, and the local community
  • Provide leadership in all areas of the store
Requirements:
  • Completion of College Diploma
  • Valid driver's license with a clean driver's abstract
  • 2-3 years of retail experience required
Preferred Qualifications:
  • Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities
  • Ability to work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures
  • Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required, including Child Check (if appropriate)
  • Possesses the personal qualities and attitudes that respect and maintain the spirit, dignity, and individuality of the donors, customers, and Mission Partners
  • Able to work in a consultative, diplomatic, and tactful manner
  • Able to work cooperatively and effectively with staff, donors, and the public
  • Attention to detail, problem solving, and upholding logistical best practices
  • Keen sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility
  • Strong people and collaborative abilities
  • Good oral/written communication skills
  • Proven trainer and team-builder competencies
  • Adaptability/Innovation
  • Effective organizational and time management skills – self-motivated and disciplined self-starter
  • Action oriented
  • Technical Learning
  • Results Driven
  • Self-knowledge
  • Communication
  • Leadership

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants; however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.



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