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Customer Service Representative

2 months ago

Barrie, Ontario, Canada Leon's Furniture Full time

About the Role:

Leon's Furniture is seeking a highly motivated and customer-focused Customer Care Associate to join our team. As a Customer Care Associate, you will be responsible for delivering exceptional customer service experiences to our valued customers.

Key Responsibilities:

  • Respond promptly to customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date customer accounts and records.
  • Assist customers with after-sales service and provide solutions to their needs.
  • Work collaboratively with fellow colleagues to achieve sales and customer satisfaction goals.
  • Provide exceptional customer service in a fast-paced retail environment.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and provide support to colleagues.
  • Strong problem-solving and analytical skills.
  • Exceptional organizational and time management skills.
  • Ability to work a variety of shifts, including evenings and weekends.

Why Work at Leon's Furniture:

  • Opportunities for career growth and professional development.
  • A dynamic and fast-paced work environment.
  • A generous employee discount program.
  • Profit sharing opportunities.