Functional Analyst
4 weeks ago
Mother Parkers is a leading manufacturer of tea and coffee in North America, with a rich history of innovation and customer satisfaction. Our mission is to create a better beverage experience for our customers, and we're looking for talented individuals to join our team.
The RoleWe're seeking an experienced MS Dynamics AX Functional Analyst to join our Business & Technology Solutions team. As a key member of our IT team, you'll be responsible for analyzing business requirements, developing and implementing solutions, and providing support for our manufacturing systems.
Key Responsibilities- Lead projects and tasks to ensure effective execution and timely completion within budget and with minimal impact to the business.
- Deliver AX and non-AX solutions to meet business needs, including gathering requirements, conceptualizing solution options, and configuring AX solutions.
- Investigate AX solution options and develop functional design for developing new enhancements, working with the development team to unit test and support user acceptance.
- Participate in showcasing AX and non-AX manufacturing systems capabilities to users, developing fit/gap documentation, and analyzing business requirements against systems solutions.
- Develop training material for manufacturing systems and deliver training to users.
- Endorse and promote the use of existing utilities, tools, and systems, including TFS, Service Desk, Project Management, and other supporting systems.
- Support all plants and address manufacturing systems and related production support issues.
- Implement, manage, and sustain newly integrated systems with ERP, MRP, APS, and Commodity systems across all plants/facilities.
- Contact vendors regarding warranty, maintenance, or support programs for applications.
- Assist in generating management reports, metrics, and routine reporting for IT and/or the business.
- Assist in developing and implementing IT policies and procedures.
- Graduate of university or community college in Management Information Systems, Business Administration, or a related field.
- Minimum 7-10 years of experience working in a multi-facility 24/7 manufacturing environment.
- Minimum 5 years of experience working/ implementing MS Dynamics AX 2012 R3 in a multi-location/multi-facility manufacturing company, with additional 2 years of experience using Dynamics 365 preferred.
- Certified in AX Manufacturing modules.
- Knowledge of systems development life cycle (SDLC) model experience.
- Advanced knowledge of Manufacturing systems – both current and new system implementations.
- Experience in using the Commodity trading and risk management systems CTRM.
- Experience with post Dynamics AX implementation support processes.
- Experience working with manufacturing systems integration (non-AX systems).
- Experience managing IT projects with demonstrated ability to lead and influence others.
- Demonstrated experience designing, building, implementing, and supporting business solutions.
- Knowledge on using and writing functional design documents.
- Experience working with technical teams to deliver timely solutions.
- Demonstrated experience at presenting complex development topics to both functional and technical personnel.
- Large enterprise deployment and support experience in complex heterogeneous environments.
- Exposure to other systems like Logility, PROBAT, i21, Aveva, etc. will be an asset.
- Flex hours and the opportunity to work from home.
- Competitive Total Rewards package – health benefits coverage on day 1, employer matched retirement savings plans, optional Health or Wellness Spending Accounts.
- Employee discount program on our coffee and tea products.
- Dress for your day – when we're back in the office, come in your jeans, or a business suit if you're meeting with a client.
- Tuition Assistance Program – we value continuous learning and self-development.
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Mississauga, Ontario, Canada CB Canada Full timeAbout Mother ParkersMother Parkers is a leading manufacturer of tea and coffee in North America, committed to delivering exceptional beverage experiences to our customers. With a rich history spanning over 100 years, we leverage cutting-edge technology and innovative products to drive business growth and customer satisfaction.The RoleWe are seeking an...
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