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Uniformed Asset Protection Specialist

2 months ago

Mount Pearl, Newfoundland and Labrador, Canada Loblaw Companies Limited Full time

**Job Summary:**

Loblaw Companies Limited is seeking a highly skilled and customer-focused Uniformed Asset Protection Personnel to join our team. As a key member of our store operations, you will be responsible for providing exceptional customer service, ensuring a safe and secure shopping environment, and collaborating with store teams to achieve sales and customer satisfaction goals.

**Key Responsibilities:**

  • Provide exceptional customer service and support to all internal and external customers.
  • Respond to security alarms and incidents in a timely and professional manner.
  • Assess and mitigate safety hazards to ensure customer safety and well-being.
  • Escalate crisis or emergency situations to management and emergency services as needed.
  • Maintain accurate and detailed records of incidents, security checks, and other relevant information.
  • Collaborate with store teams to achieve sales and customer satisfaction goals.

**Requirements:**

  • Experience in a retail or security environment preferred.
  • Excellent customer service and communication skills.
  • Ability to remain calm and composed in high-pressure situations.
  • Physical ability to stand for long periods and lift up to 50 pounds.
  • First Aid and CPR certification an asset.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and inclusive work environment.