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Airport Security Officer

2 months ago


Smithers, Canada Paladin Airport Security Services Full time

Airport Security Officer Job Description

**About the Role**

We are seeking a highly skilled Airport Security Officer to join our team at Paladin Airport Security Services Ltd. As a key member of our security team, you will play a critical role in ensuring the safety and security of passengers and staff at our airport.

**Key Responsibilities**

* Screen passengers and baggage through airport security checkpoints efficiently and effectively
* Provide professional and courteous service to passengers, responding to their queries and concerns in a timely and respectful manner
* Confirm valid boarding passes and ensure that all passengers have the necessary documentation to proceed
* Scan and test baggage for prohibited items using X-ray machines, metal detectors, and other technology, as well as physical search techniques
* Protect restricted areas and maintain a high level of situational awareness at all times
* Manage conflict and difficult situations in a professional and respectful manner
* Communicate clearly and effectively with colleagues and passengers
* Uphold all regulations and procedures related to airport security

**What We Offer**

* Paid training and development opportunities
* Competitive hourly rate ($21.97/hour) with opportunities for advancement
* Comprehensive benefits package
* Great uniform and equipment

**Requirements**

* Excellent customer service skills, preferably in a high-volume environment for a minimum of one (1) year
* Open availability to work any shift as required by the airport operations, including early mornings, late evenings, weekends, and statutory holidays
* Strong English communication skills, both written and verbal; fluency in French is an asset
* Ability to comply with the CATSA medical requirements
* High school diploma or equivalent (GED)
* Current resident of Smithers or the surrounding area

**What You'll Bring**

* A strong commitment to customer service and safety
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Strong attention to detail and ability to follow procedures
* Ability to work independently and as part of a team

**About Us**

Paladin Airport Security Services Ltd. is a leading provider of airport security services, committed to delivering exceptional service and safety to our clients and passengers. We are proud to be a diverse and inclusive workplace, and we welcome applications from candidates of all backgrounds and experiences.

**Accommodation**

We are committed to providing accommodation for people with disabilities through the interview process and while employed. If you require accommodation during the interview process, please let us know and we will work with you to meet your needs.