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Group Underwriting Specialist

2 months ago


Calgary, Alberta, Canada Co-operators Full time

About Co-operators

Co-operators is a leading Canadian financial services co-operative committed to building a sustainable and resilient society. We prioritize our people, fostering a strong culture and development opportunities that empower our team to thrive and live our purpose.

Our Group Benefits Team

Our Group Benefits team is a leader in our target markets through service excellence and innovative technology and products. Influenced by our co-operative values, our team of experts work collaboratively with clients to deliver solutions that meet their business needs.

The Opportunity: Group Underwriting Support Representative

As a Group Underwriting Support Representative, you will play a vital role in quoting prospective business, administering renewals, and maintaining existing group benefits insurance business for our distribution streams. You will provide administrative support to Group Underwriters while employing some basic elements of risk assessment.

How You'll Make an Impact:
  • Review and analyze pertinent underwriting information to complete a high-level risk assessment.
  • Interpret quote specifications, Underwriting guidelines, contract provisions, commission, special arrangements, client segments, and product offering to determine plan design.
  • Complete the new business quoting process using the underwriting software system and input the required information into the pricing software.
  • Determine appropriate volume calculation method and commission schedule, document deviations to the plan design, and generate draft proposals.
  • Balance reports to premium, claims, and reserve totals to ensure accuracy of renewal information.
  • Analyze self-reporting renewal data to ensure all required information has been provided.
  • Process new sales (groups and accounts) once approved by the underwriter, within service standards.
  • Handle administrative activities including mail distribution, filing, and preparation of files for offsite storage.
Your Success Factors:
  • You influence change and are committed to continuous improvement, in order to exceed client expectations.
  • You leverage critical thinking skills to identify problems and proactively propose solutions.
  • Your strong communication skills allow you to clearly convey messages.
  • You're an effective team player who shares knowledge to support your peers.
What We Look For:
  • One (1) year of general group insurance experience.
  • One to two (1-2) years of successful office experience preferred.
  • Completion of some post-secondary education in Business/Commerce or similar.
  • Working toward GBA, CEBS, HIAA, ACS or other related industry designation.
  • Knowledge of group benefits processes and concepts including risk factors, underwriting guideline interpretation, and policy contracts.