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Pharmacy Support Specialist

3 months ago


Calgary, Alberta, Canada BioScript Solutions Full time

Begin your career journey with us.

Enjoy a work-life balance with no night shifts, weekends, or holidays.

We are looking for a Pharmacy Support Specialist to become a vital part of our innovative pharmacy team. This position involves assisting in the management of all dispensing operations related to our specialized products.

Your contributions will include:

  • Preparing pharmaceutical items according to seasonal guidelines;
  • Utilizing vendor shipping software to generate waybills for designated locations;
  • Ensuring shipments are dispatched to the correct destinations and adhere to delivery timelines;
  • Supporting dispensing functions, including the preparation and labeling of medications;
  • Assisting with inventory management tasks, such as receiving shipments and conducting weekly inventory counts;
  • Addressing payment or medication coverage concerns with various payers, including insurance providers and patient support programs;
  • Handling financial data, including data entry into software, invoice preparation, and maintaining patient accounts receivable;
  • Engaging in communication with diverse stakeholders, including monitoring email correspondence and managing phone inquiries;
  • Proactively tracking claims with issues to resolve them prior to patient dosing dates.

What you will bring to our organization:

  • A college diploma in a Pharmacy Assistant program or a related field, or equivalent experience;
  • A minimum of 1 year of experience in a comparable position;
  • Familiarity with Kroll in a pharmacy environment is advantageous;
  • Excellent written and verbal communication skills, along with strong interpersonal abilities;
  • Exceptional attention to detail and thoroughness in a fast-paced setting;
  • Proficiency in general computer use, including Microsoft Word and Excel;
  • Strong numerical and calculation skills;
  • Proven customer service expertise;
  • Effective time management and organizational capabilities;
  • Ability to independently solve problems, think critically, and make informed decisions;
  • Flexibility to manage heavy and varying workloads;
  • Capacity to meet strict deadlines;
  • Ability to lift and organize inventory (5-10 lbs regularly, up to 50 lbs occasionally);
  • A commitment to continuous learning;
  • A collaborative spirit to thrive in a team environment.

Join us in our mission to promote sustainability, as we plant a tree for every new team member.

Employment Type: Full-Time, Temporary