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Digital Client Success Manager

3 months ago


Pickering, Ontario, Canada Search Engine People Full time

Position Overview:

Are you passionate about ensuring client success? Do you thrive on delivering impactful solutions that drive both client and organizational achievements? We present an exciting opportunity for a proactive and dynamic individual to become a part of our high-performing team. We seek someone to engage in a results-oriented, cross-functional environment, focusing on Paid Search, Social Media, and SEO strategies.

This role is situated in our main office. We provide a competitive compensation package, including bonuses, health and dental benefits, a casual dress policy, paid time off, summer hours, a holiday shutdown, flexible hours, remote work options, and additional perks. The office is conveniently located with ample free parking and is within a short walking distance to public transportation.

*Hybrid work model with two days in the office*

About Search Engine People:

Recognized as a Great Place to Work, Search Engine People is dedicated to attracting, nurturing, and retaining top talent. We foster a flexible, motivating, and inclusive work environment where skills are genuinely acknowledged, developed, and rewarded. We have cultivated a workplace that you will look forward to, empowering you to excel.

Ideal Candidate Profile:

You possess a strong understanding of digital media and actively keep abreast of industry developments. You are digitally adept with a comprehensive grasp of online marketing initiatives. Your communication skills are exceptional, enabling you to interpret strategic plans and analytical insights effectively. You are comfortable serving as the primary contact for your client portfolio. Your account management expertise allows you to deliver results-oriented solutions utilizing a diverse array of SEM and SEO marketing strategies.

Key Responsibilities:

  • Cultivate client relationships and oversee the complete account management process for your designated accounts across SMB, B2B, and Enterprise (B2C) sectors.
  • Assist your team by creating advertising content, developing testing strategies, and managing other special projects as needed.