Senior Manager or Director, Operations Improvement Consultant

1 month ago

Waterloo, Ontario, Canada BDO Full time

BDO is a firm built on a foundation of positive relationships with our people and our clients. We prioritize exceptional service, providing advice and insight that clients can trust. Our award-winning environment fosters personal and professional growth.

Your Opportunity

We are seeking a Senior Manager/Director, Operations Improvement Consulting to join our Operations Consulting team. This role will own the following responsibilities:

  1. Deliver high-quality consulting services in strategy formulation, business planning, economic development strategies, business architecture, process improvement, change enablement, program/project management, and communication/engagement strategy development.
  2. Assist with the development of recommendations and presentations for client engagements.
  3. Plan, manage, and execute work in conjunction with various engagements.
  4. Communicate findings to client personnel and develop effective solutions.
  5. Provide recommendations for improvement.
  6. Collaborate with senior consultants to execute deliverables.
  7. Maintain a proactive and logical approach to information gathering, combining complex ideas and presenting information clearly and effectively.
  8. Support the growth of BDO's Strategy and Operations Practice in the GTA, focusing on targeted industries (Energy & Natural Resources, Financial Services, Public Sector, Manufacturing & Distribution, Not-For-Profit, and Real Estate).
How We Define Success

We define success for this role as:

  1. Demonstrating BDO's core values through all aspects of work: Integrity, Respect, and Collaboration.
  2. Understanding client industries, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work.
  3. Identifying, recommending, and focusing on effective service delivery to clients.
  4. Sharing in an inclusive and engaging work environment that develops, retains, and attracts talent.
  5. Actively participating in the adoption of digital tools and strategies to drive an innovative workplace.
  6. Growing expertise through learning and professional development.
Your Experience and Education

We are looking for a candidate with:

  1. A post-secondary degree program (Industrial Engineering or Manufacturing Engineering education is an asset).
  2. 10-15 years of direct experience in Operational Improvement.
  3. Experience working with mid-market clients, specifically in the manufacturing space.
  4. Proven analytical skills and systematic problem-solving.
  5. Developed oral and written communication skills with the ability to interact effectively at all levels of the organization.
  6. Prior experience in anticipating and diagnosing problems, building and documenting solutions, drafting effective communications, and managing projects.
  7. Comfortable working on-site in Manufacturing operations.
  8. Deep knowledge of Operational Excellence approaches, including Lean Manufacturing, Six Sigma, theory of constraints, and general continuous improvement practices.
  9. Demonstrated understanding of the consulting process and ability to build client relationships and sell professional products.
  10. Familiar with and comfortable wearing PPE.

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